Returns & Exchanges
Purchasing clothes online isn’t always straightforward; the fit, the look and the feel is not always obvious when viewing online. That’s why we offer a no risk return’s policy. You are welcome to return your Forewinds' purchase within 30 days of receiving your order.
Returns will be accepted if:
- They are returned within 30 days of receiving your order
- The items are in their original condition and are resalable (unworn, unwashed and undamaged)
- All original tags and labels are still attached
We do not accept returns or exchanges on gift cards or sale items so please choose carefully and please note that exchanges are subject to availability.
We cannot accept returns in person, please send these by tracked courier. We take no responsibility for items lost in transit. Courier costs are the responsibility of the customer unless the item is faulty or incorrect.
If you would like to make a return or exchange please email us at hello@forewinds.co.nz including your order number so we can check your proof of purchase.